Customer Support Associate
This remote position offers a pay range of $18.50 to $42.35 per hour, along with a generous benefits package that includes health insurance, paid time off, employee wellness programs, tuition reimbursement, a 401(k) with matching, and other support resources designed to promote both personal and professional well-being. The role is full-time and offers flexible scheduling options, making it well-suited for individuals seeking meaningful work in a stable environment.
The Customer Support Associate will play a vital role in a national employee assistance program, assisting members via phone, chat, and video. The primary responsibility is to conduct assessments using structured tools and triage needs related to emotional, psychological, and workplace concerns. The associate will coordinate with various internal departments and external providers to identify appropriate resources, schedule services, and ensure timely follow-up. Daily tasks include maintaining accurate documentation, handling confidential information, and using case management systems to track each member’s progress. A strong emphasis is placed on empathy, discretion, and professionalism in every interaction. Candidates should have previous experience in customer service and behavioral health environments, and must be comfortable navigating digital platforms. This role supports the emotional wellness of others through direct, human-centered care.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Financial Aid Specialist
The Financial Aid Specialist role offers a salary range of $38,750 to $62,010 annually and includes a full suite of benefits such as health, dental, and vision insurance, retirement savings options, tuition reimbursement, paid time off, and access to employee wellness programs. This full-time remote position provides long-term stability, room for growth, and the opportunity to help students navigate one of the most important aspects of their educational journey.
In this role, the Financial Aid Specialist will guide students and families through the financial aid process from start to finish, ensuring accuracy and compliance with federal, state, and institutional regulations. Responsibilities include reviewing financial aid applications, verifying documentation, and clearly explaining aid eligibility and award packages. Specialists are expected to deliver exceptional service via phone, email, and chat by answering questions and resolving issues with empathy and professionalism. The role requires strong problem-solving skills, a deep understanding of financial aid policies, and the ability to manage multiple systems and tasks at once. Successful candidates are detail-oriented, able to work independently in a remote setting, and committed to supporting students in achieving their academic goals.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Administrative Assistant
The Administrative Assistant position offers an annual salary between $42,100 and $61,000, with a comprehensive benefits package that includes health, dental, and vision insurance, retirement plan options, paid vacation, sick leave, and paid holidays. This full-time role provides job stability, opportunities for growth, and the chance to support a dynamic and collaborative team.
This role serves as the administrative backbone of a busy research and academic environment. The Administrative Assistant will manage complex calendars, schedule meetings, coordinate domestic and international travel arrangements, and support faculty with administrative needs. The position requires managing records, preparing documents, and providing logistical support for events and conferences. Candidates must be highly organized, detail-oriented, and capable of juggling multiple priorities. Strong written and verbal communication skills are essential, as is proficiency with Microsoft Office applications and digital scheduling tools. A customer-service mindset and the ability to work both independently and as part of a team are critical for success. Prior experience in higher education or research administration is a plus but not required. The assistant will play a key role in helping the department operate efficiently and effectively on a daily basis.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Support Specialist
This remote Customer Support Specialist position offers hourly pay ranging from $17.00 to $18.50 and includes competitive benefits such as medical, dental, and vision insurance, paid time off, a 401(k) plan with employer match, and access to wellness initiatives. As a full-time role, it provides a stable and supportive environment for individuals looking to grow within the customer service field while enjoying the flexibility of remote work.
The Customer Support Specialist serves as a first point of contact for members, providing timely and courteous assistance via phone, chat, and email. The role involves troubleshooting account issues, guiding users through technical support processes, and ensuring high levels of satisfaction in every interaction. Specialists are expected to communicate clearly, document interactions accurately, and escalate concerns as needed. This position requires strong attention to detail, patience, and the ability to think quickly under pressure. Proficiency with customer relationship management systems and a basic understanding of fitness or health membership services are helpful. The ideal candidate is a dependable, service-minded individual who thrives in a fast-paced virtual team environment and is passionate about delivering solutions that matter to customers.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This remote Customer Service Representative position offers an annual salary range of $34,490 to $53,891, along with a robust benefits package that typically includes health, dental, and vision insurance, paid time off, retirement plan options, employee discounts, and professional development opportunities. It is a full-time role designed for individuals who value stability, flexibility, and the chance to grow their skills in a supportive environment.
In this role, the Customer Service Representative will serve as the primary point of contact for district service-related inquiries, ensuring prompt and effective resolution of customer issues. Responsibilities include handling incoming calls and emails, processing service requests, scheduling technician visits, and managing documentation and service follow-up. The ideal candidate will demonstrate strong interpersonal communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Familiarity with CRM systems and general technical troubleshooting is preferred, though training will be provided. Success in this role hinges on responsiveness, empathy, and a commitment to providing a smooth and positive customer experience from start to finish. Candidates should be self-motivated, reliable, and able to work efficiently in a remote setting with minimal supervision.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Corporate Resolutions Specialist
This full-time remote position offers an annual salary range of $36,200 to $54,300, supported by a competitive benefits package that may include medical, dental, and vision coverage, 401(k) with matching, paid time off, wellness programs, and employee incentives. This opportunity provides a strong foundation for individuals seeking long-term career growth in financial or customer operations.
The Corporate Resolutions Specialist is responsible for investigating, resolving, and responding to complex customer inquiries related to account issues, regulatory matters, or escalated concerns. This role requires careful review of case documentation, collaboration with internal departments, and detailed analysis to resolve matters efficiently while ensuring full compliance with policies and regulations. The position demands strong communication skills, both verbal and written, as well as a high degree of professionalism, confidentiality, and critical thinking. Candidates must be adept at using internal systems to track case progress, document findings, and deliver timely updates to customers and leadership teams. Attention to detail, the ability to prioritize and manage high volumes of work, and previous experience in customer resolutions, compliance, or finance are all highly valued in this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Operations Specialist
This full-time remote position offers an estimated annual salary between $42,300 and $55,600, along with a benefits package that typically includes health, dental, and vision insurance, paid time off, retirement plan options, and opportunities for career advancement. The role is ideal for individuals seeking a stable, growth-oriented position that combines administrative precision with customer engagement in a supportive remote work environment.
The Customer Operations Specialist is responsible for executing and supporting a variety of tasks related to client onboarding, account setup, customer communication, and operational reporting. This role plays a critical function in ensuring the efficiency of internal workflows and the satisfaction of external stakeholders. Daily duties may involve managing ticketing systems, tracking customer inquiries, preparing documentation, updating account information, and collaborating with cross-functional teams to resolve issues. Strong organizational skills, attention to detail, and a proactive approach to problem-solving are essential. Candidates should be comfortable working independently in a remote setting and proficient in using digital tools to manage communication and documentation. Prior experience in operations, administration, or customer-facing roles is preferred. The position offers a chance to contribute meaningfully to operational success while building valuable experience in a fast-paced business environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Enrollment Specialist
The Enrollment Specialist role is a remote, full-time opportunity offering a competitive hourly wage of $22 to $24, accompanied by a benefits package that may include health insurance, paid time off, retirement plan options, and performance incentives. This position provides a reliable path for individuals seeking meaningful work supporting customers through complex enrollment processes while enjoying the flexibility of remote employment.
As an Enrollment Specialist, the individual will be responsible for guiding clients through onboarding and enrollment procedures, ensuring that all applications and required documentation are complete, accurate, and compliant. The role involves frequent interaction with customers and internal departments via phone, email, and digital platforms, making strong communication skills a must. Key responsibilities include managing client records, tracking enrollment timelines, resolving application discrepancies, and maintaining clear and thorough documentation in internal systems. Ideal candidates will be detail-oriented, tech-savvy, and capable of managing multiple priorities in a fast-paced, deadline-driven environment. Experience in customer service, insurance, or administrative roles is highly valued. This role is essential in helping clients smoothly transition into services and ensuring an efficient and supportive experience from the first point of contact onward.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa