Administrative Assistant
The Administrative Assistant position offers a salary range of $28,000 to $54,500 per year, accompanied by benefits such as healthcare coverage, retirement plan options, paid time off, and professional development support. This full-time position involves providing essential administrative and clerical support to ensure the smooth operation of internal departments. Key responsibilities include calendar management, meeting coordination, document preparation, data entry, and internal communications. Candidates must demonstrate strong organizational skills, attention to detail, and the ability to prioritize tasks in a deadline-driven environment. Proficiency in Microsoft Office Suite, excellent verbal and written communication abilities, and a collaborative attitude are required. While previous experience in a corporate administrative role is preferred, adaptability and a willingness to learn are equally valued. The ideal candidate will be dependable, discreet with sensitive information, and comfortable juggling multiple responsibilities with efficiency. This role is well-suited for someone who enjoys being a dependable support figure within a structured, professional setting and who can contribute to the overall efficiency and success of the team.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Systems Ops Analyst
The Customer Service Systems Ops Analyst role offers hourly pay ranging from $20.63 to $28.37, along with a competitive benefits package that includes health coverage, paid time off, employee discounts, and remote work flexibility. This position focuses on providing system-level support to enhance the performance and functionality of customer service platforms. The analyst collaborates closely with internal teams to identify system inefficiencies, troubleshoot technical issues, and ensure tools and workflows align with customer service goals. Responsibilities include maintaining CRM and contact center platforms, running system audits, supporting process automation, and participating in testing and implementation of new tools or features. Candidates should be detail-oriented with strong analytical skills and experience working with customer support systems such as Salesforce, NICE inContact, or similar platforms. A customer-first mindset and the ability to translate operational challenges into technical solutions are essential. Effective communication and a collaborative attitude are also important, as the role involves working with cross-functional teams. This position suits someone who thrives in a fast-paced, metrics-driven environment and is passionate about improving the customer service experience through technology and process improvement.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa