Customer Care Specialist
This position pays $20 per hour and comes with a benefits package that may include health insurance, paid time off, retirement plans, and employee assistance programs. The Customer Care Specialist serves as the primary point of contact for clients, handling inquiries, resolving service-related issues, and ensuring a positive customer experience. This role is focused on inbound and outbound communication, often by phone or email, requiring strong interpersonal skills and the ability to remain calm and professional under pressure. Responsibilities include maintaining accurate records of customer interactions, troubleshooting common issues, and escalating more complex matters to the appropriate teams. Ideal candidates will have experience in a contact center or customer-facing role, strong communication skills, and a solution-oriented approach. Familiarity with CRM systems is helpful, and training will be provided to ensure fluency with company systems and policies. This is a fast-paced environment suited for individuals who thrive in a service-driven role and are passionate about delivering consistent, high-quality support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Benefits Specialist
With an estimated annual salary ranging from $48,200 to $57,800, this role offers a full benefits package including health coverage, retirement contributions, paid time off, and access to professional development resources. The Benefits Specialist supports the administration and management of employee benefit programs, ensuring accurate and timely enrollment, compliance, and customer support. Responsibilities include assisting employees with benefit-related inquiries, resolving issues with vendors or carriers, maintaining benefits databases, and preparing reports. The ideal candidate will have a strong knowledge of benefits regulations, excellent communication and problem-solving skills, and proficiency with benefits administration software. Prior experience in a human resources or benefits role is preferred. The position requires the ability to handle sensitive information with discretion, a commitment to providing excellent service, and the capacity to work independently while contributing to team objectives. This is a great opportunity for individuals looking to advance their career in HR while making a meaningful impact on employee satisfaction and wellness.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa