Client Success Associate
This full-time position offers a fixed annual salary of $65,000, along with comprehensive benefits including health coverage, paid vacation and holidays, retirement plan options, and continued professional development opportunities. The Client Success Associate plays a crucial role in building and maintaining long-term client relationships by ensuring client satisfaction, onboarding success, and continuous service improvement. This position focuses on supporting client retention and usage, identifying potential areas for service expansion, and proactively addressing concerns. Ideal candidates will possess excellent communication and problem-solving skills and be highly organized with the ability to multitask. Experience in account management, customer service, or client support is preferred, along with a professional demeanor and a strong sense of accountability. The associate serves as a client advocate, collaborating with internal teams to deliver value and maintain high service standards. This role provides a unique opportunity to work in a dynamic, client-facing environment where relationship management meets strategic support. It is well-suited for individuals who thrive on collaboration and continuous improvement in a fast-paced work culture.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Referral Coordinator
This role offers a competitive hourly wage ranging from $28.25 to $38.19, along with a robust benefits package that typically includes healthcare coverage, paid time off, retirement contributions, and professional growth opportunities. The Referral Coordinator is responsible for managing patient referrals and facilitating smooth transitions between healthcare providers and services. Duties include verifying insurance information, communicating with patients and external offices, scheduling appointments, and ensuring that all referral documentation is accurate and timely. This position requires strong communication skills, attention to detail, and the ability to handle sensitive health information with confidentiality. Proficiency in medical terminology, electronic medical records (EMR) systems, and healthcare workflows will be advantageous. The coordinator must also be capable of prioritizing tasks in a high-volume environment while delivering excellent customer service. This role plays a vital part in supporting patient care continuity and is ideal for someone with prior experience in healthcare administration, scheduling, or patient services. The ability to work both independently and collaboratively with clinical teams is essential to success in this position.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa