Consumer Support Representative
This full-time position offers a competitive hourly wage ranging from $17.00 to $28.46, depending on experience and location. Employees are eligible for a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) plan with company matching; an employee stock purchase program; and various wellness initiatives such as tobacco cessation and weight management programs. Additional perks include paid time off, ten paid holidays, tuition assistance, and flexible work schedules.
The Consumer Support Representative plays a pivotal role in assisting long-term care patients by managing account inquiries and ensuring compliance with federal and state regulations. Responsibilities encompass fielding inbound calls from residents, responsible parties, and facilities; verifying billing, insurance, and coding information; updating customer accounts; and conducting outbound calls to resolve account issues and outstanding balances. The role also involves payment processing, post-follow-up, and participation in corporate initiatives. Candidates should possess at least six months of customer service experience in a high-volume environment, proficiency in Microsoft Office applications, and strong communication skills. A high school diploma or GED is required. This position is essential to ensuring patient financial services are handled properly, contributing to the overall mission of providing compassionate care in a collaborative team-based environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work vis
Administrative Assistant
This remote position offers a competitive hourly wage ranging from $26.52 to $33.44, depending on experience and qualifications. Employees benefit from flexible work hours, the convenience of working from home, and opportunities for career growth and professional development. The role is supported by a collaborative team environment and involves engaging projects across various industries.
The Administrative Assistant is responsible for ensuring smooth operations by handling a variety of administrative tasks. Key duties include responding promptly to phone and email inquiries from clients, suppliers, and team members; coordinating and scheduling meetings, conferences, and travel arrangements; and managing and updating client databases and records. The role also involves preparing and proofreading documents, reports, and presentations; monitoring and maintaining office supplies and inventory levels; and assisting with the organization and coordination of company events or training sessions. Candidates should have a minimum of two years of experience in an administrative assistant position, excellent written and verbal communication skills, proficiency with Microsoft Office Suite, strong organizational and time management skills, and the ability to work independently with minimal supervision.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Course Support Specialist
This full-time position offers a competitive hourly wage ranging from $22.75 to $40.50, depending on experience and qualifications. Employees benefit from a comprehensive benefits package, including medical, dental, and vision insurance; retirement plans; tuition assistance; and opportunities for professional development within a prestigious academic institution.
The Course Support Specialist provides essential support to faculty in the areas of curriculum delivery and course management. Key responsibilities include assisting with the design and development of online and face-to-face courses, coordinating course materials and textbook orders, and managing course evaluations. The specialist also maintains faculty, student, and course records across various systems, updates course websites within the Learning Management System (LMS), and performs quality assurance checks to ensure content alignment and accuracy. Strong organizational skills, proficiency in instructional design tools, and the ability to work collaboratively with faculty and staff are essential for success in this role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Inbound/Outbound Queue Associate
This fully remote position offers a competitive hourly wage ranging from $17.00 to $25.65, based on experience and location. Employees enjoy a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and opportunities for career advancement within a leading healthcare organization.
The Inbound/Outbound Queue Associate is responsible for coordinating medical services and supporting healthcare effectiveness. Key duties include handling inbound and outbound calls from members and providers, utilizing various systems to manage member information, and ensuring compliance with medical management services. The role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. Candidates should have experience in customer service, proficiency in computer applications, and a commitment to maintaining patient confidentiality.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Hospice Scheduling Specialist
This full-time remote position offers an estimated annual salary between $37,700 and $44,700, depending on experience. Employees benefit from comprehensive health and welfare packages, including medical, dental, and vision insurance options, company-paid life and disability coverage, generous paid time off, a 401(k) retirement plan with pension, and access to tuition discounts through partnerships with Purdue and Kaplan. The Hospice Scheduling Specialist plays a critical role in coordinating patient care by managing appointment schedules for clinical field staff. Key responsibilities include assigning daily patient visits based on geographic proximity and staff availability, ensuring adherence to ordered visit frequencies, and proactively resolving scheduling conflicts to prevent missed appointments. The specialist also generates daily and weekly scheduling reports, communicates essential updates to the hospice management team, and participates in morning huddles and company meetings. Candidates should possess at least two years of scheduling experience, preferably in hospice care, strong computer skills, and the ability to think critically and solve problems efficiently. A high school diploma or GED is required, while a college degree is preferred.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Billing Specialist
This remote position offers a competitive hourly wage ranging from $30 to $45, depending on experience and qualifications. Employees benefit from flexible work hours, the convenience of working from home, and opportunities for professional growth within a supportive team environment. The Billing Specialist is responsible for processing and managing healthcare billing information, ensuring accurate submission of claims, and maintaining organized financial records. Key responsibilities include preparing and billing Medicare, Medicaid, and private insurance claims; evaluating and resubmitting denied claims; tracking payments and adjustments; and staying current on billing regulations and requirements. The role requires strong analytical skills, attention to detail, and proficiency in billing systems. Candidates should have experience in medical billing, knowledge of healthcare regulations, and the ability to work independently in a remote setting.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Hearings Support Clerk
This part-time position offers an hourly wage of $39.29 to $39.30 and is eligible for federal Public Service Loan Forgiveness programs. Employees benefit from a collaborative work environment and opportunities to serve the community across all five boroughs of New York City. The Hearings Support Clerk plays a vital role in facilitating the administrative processes of the city’s administrative tribunal. Responsibilities include interacting with the public to provide information on summonses, assisting with case intake and scheduling, and ensuring that individuals understand the adjudication process.
The clerk also responds to inquiries and concerns, investigates complaints, and performs routine office tasks such as filing and record-keeping. This position requires a high school diploma or equivalent and three years of experience in community work or related activities. Proficiency in Microsoft Office applications and excellent communication skills are preferred. A history of volunteerism is viewed favorably. New York City residency is generally required within 90 days of appointment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa