Support Specialist
The hourly rate for this Support Specialist position is $23.56, with eligibility for comprehensive benefits including health insurance, paid time off, wellness incentives, and participation in a retirement savings plan. This role is centered around delivering exceptional support to users by resolving product-related inquiries, managing technical escalations, and contributing to the success of internal operations. Working in a collaborative and agile environment, the Support Specialist must exhibit problem-solving abilities, clear communication, and adaptability. This position is responsible for providing frontline assistance, escalating unresolved issues to technical teams, and maintaining documentation in internal systems. Candidates must have strong attention to detail, excellent time management skills, and a commitment to providing consistent, high-quality service. Familiarity with SaaS platforms, CRM systems, and cloud-based tools is a plus, and candidates with previous customer-facing or support experience will be well-prepared to succeed in this role. The position is ideal for someone who enjoys working independently while also contributing to a team-driven environment and who can navigate changing priorities effectively.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Intake Coordinator
The estimated annual pay for this position ranges from $34,700 to $44,000, depending on experience and qualifications. Employees are offered a benefits package that typically includes health insurance coverage, paid time off, and retirement plan options, with some roles also offering flexible work arrangements and growth opportunities. The Intake Coordinator is responsible for managing new patient referrals and initiating the onboarding process in a responsive and compassionate manner. This role involves reviewing referral documentation, verifying insurance information, inputting accurate data into systems, and coordinating with both internal clinical teams and external partners to ensure a smooth transition for patients. The position requires strong organizational and communication skills, as well as the ability to manage multiple tasks in a deadline-driven environment. Candidates should be detail-oriented, tech-savvy, and capable of working efficiently with confidential information in a healthcare-related setting. Previous experience in medical intake or administrative support is beneficial. This position is ideal for individuals who enjoy fast-paced, service-oriented work that supports patient care delivery. It offers a chance to contribute meaningfully to the patient experience by facilitating timely and accurate intake coordination.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa