Claims Representative
The hourly pay for this role ranges from $17.74 to $31.63, based on location, experience, and certifications. Eligible employees receive access to a full suite of benefits, including medical, dental, and vision insurance, paid time off, tuition reimbursement, and opportunities for long-term career development. The Claims Representative is responsible for processing healthcare claims accurately and efficiently while adhering to all applicable policies, procedures, and regulations. The role requires reviewing incoming documentation, determining claim eligibility, and issuing resolutions or payments within strict turnaround times. Ideal candidates will possess strong analytical and problem-solving skills, as well as the ability to navigate multiple computer systems and interpret complex medical and insurance terminology. This position may involve communicating with providers or members to clarify billing or coverage questions, making effective communication and attention to detail essential. It is well-suited for professionals who enjoy structured, task-based work and who take pride in ensuring accuracy and compliance. Prior experience in claims processing or healthcare billing is preferred but not always required, depending on training support provided.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Support and Success Specialist
This position offers an estimated annual salary between $29,700 and $36,700, depending on experience and regional market rates. The compensation package typically includes healthcare benefits, paid vacation, flexible remote work arrangements, and opportunities for professional growth in a global, tech-driven environment. The Customer Support and Success Specialist is responsible for assisting users via email or chat by answering product-related questions, troubleshooting technical issues, and ensuring users have the resources they need to succeed. This role emphasizes a proactive approach to customer satisfaction, requiring the ability to communicate clearly, manage time effectively, and understand the product in depth. Specialists are expected to maintain detailed documentation, report feedback to product teams, and collaborate with colleagues across departments to continuously improve service quality. The ideal candidate will be empathetic, resourceful, and tech-savvy, with excellent written communication skills and the ability to thrive in a remote-first, asynchronous work environment. Experience in customer support or software-as-a-service (SaaS) is a plus, but not always necessary if the candidate demonstrates strong learning aptitude. This is a great opportunity for those passionate about user experience and helping others succeed through thoughtful, well-crafted support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa