Data Entry Specialist
Offering an estimated annual salary between $41,700 and $55,500, this full-time remote position includes a full benefits package with medical, dental, vision, paid time off, and 401(k) options. The Data Entry Specialist plays a vital role in ensuring the accuracy and integrity of critical data related to environmental and utility information. Responsibilities include performing timely and precise data entry of survey results, utility records, and geospatial information into specialized software platforms. This position requires strong attention to detail, the ability to meet daily and weekly deadlines, and a high degree of independence in a remote work setting.
Proficiency in computer use, particularly with Microsoft Excel, and the ability to learn and apply new systems quickly are essential. Experience with data entry or GIS-related work is preferred, although entry-level candidates demonstrating precision and reliability will also be considered. This is an excellent opportunity for someone seeking a detail-oriented role that supports large-scale environmental initiatives.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This fully remote role pays $22 per hour, with an additional $0.50 per hour for bilingual English/Spanish speakers, and includes eligibility for equity incentives and comprehensive benefits such as health insurance, paid time off, and wellness resources. The position follows a consistent Monday through Friday schedule from 10:00 AM to 7:00 PM Pacific Time. As a Customer Service Representative, the individual provides support to members through phone, email, and chat, helping them navigate healthcare decisions, understand their benefits, and locate high-quality care at affordable costs.
The role requires strong communication skills, empathy, and attention to detail, along with the ability to thrive in a fast-paced, mission-driven environment. Candidates must have at least two years of customer service or call center experience, preferably in the healthcare field, and be proficient with platforms like Zendesk. The successful candidate will be a proactive team player who is adaptable, compassionate, and focused on improving member outcomes through thoughtful service.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Call Center Representative
This remote call center role offers an hourly wage of $21.00 to $22.00, along with full-time benefits including medical, dental, vision, paid time off, 401(k) retirement plans, and opportunities for career advancement. Employees can also access tuition assistance and a dynamic virtual training program. Call Center Representatives support customers by handling inbound calls related to insurance questions, policy information, and claim status updates. The role requires the ability to communicate clearly, resolve issues efficiently, and maintain a calm, professional demeanor during high-volume periods.
Successful candidates are comfortable navigating multiple computer systems while maintaining accuracy and strong customer service skills. No prior insurance experience is required, as comprehensive training is provided. Candidates must have a high school diploma or GED and be able to work full-time, including some evenings or weekends. This position is ideal for someone looking to build a long-term career in a supportive and structured remote environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
User Operations Associate
This full-time remote role offers an annual salary of $40,000, accompanied by a comprehensive benefits package including medical, dental, and vision insurance, wellness subsidies, and professional development opportunities. As a User Operations Associate specializing in data management, the individual will be responsible for administering site data, including listing information and user accounts, to ensure accuracy and consistency across the platform.
Key duties involve participating in quality assurance evaluations, executing data improvement projects, and collaborating with cross-functional teams to enhance the integrity of business information. The role requires strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. Ideal candidates are proactive problem-solvers with a passion for maintaining high-quality data standards.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This full-time remote position offers a competitive annual salary ranging from $37,400 to $56,100, complemented by comprehensive benefits including medical, dental, and vision coverage, paid time off, and retirement plans. The Customer Service Representative is responsible for managing inbound and outbound calls, providing accurate information regarding member policies and coverage, and ensuring timely resolution of inquiries. Key responsibilities include conducting research on claim statuses, investigating routine requests, and escalating complex issues as necessary.
The role demands strong communication skills, attention to detail, and proficiency in navigating multiple systems to document interactions and identify trends for process improvement. Candidates should be adept at de-escalating calls and providing first-call resolution to enhance customer satisfaction. This position is ideal for individuals who are passionate about delivering exceptional service in a dynamic healthcare environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Member Services Representative
This remote position offers an hourly wage ranging from $16.00 to $21.00, along with a comprehensive benefits package including health insurance, paid time off, and retirement savings plans. The Member Services Representative plays a crucial role in assisting members and healthcare providers by handling incoming calls related to Reference-Based Pricing (RBP) plans.
Responsibilities include resolving barriers to care, reviewing member benefits, and explaining provider payments. The role demands excellent interpersonal skills, the ability to navigate multiple databases simultaneously, and proficiency in both oral and written communication. Ideal candidates are empathetic, detail-oriented, and capable of managing complex information to provide clear and accurate assistance.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Provider Success Specialist
This remote role offers a competitive hourly wage between $22.00 and $25.00, complemented by a comprehensive benefits package including health insurance, paid time off, and opportunities for professional growth. The Provider Success Specialist is responsible for supporting provider relationships, ensuring quality service delivery, and assisting with provider onboarding and training.
Key responsibilities include tracking provider adherence to performance metrics such as on-time rates and response times, addressing service issues, and collaborating with internal teams to enhance operational efficiency. The role requires strong communication skills, attention to detail, and the ability to analyze data to drive improvements. Ideal candidates are proactive, adaptable, and committed to delivering exceptional support to healthcare providers.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Scheduling Clerk
This full-time remote position offers an hourly wage ranging from $16.50 to $22.00, along with a comprehensive benefits package including health insurance, paid time off, and retirement savings plans. The Scheduling Clerk is responsible for managing department schedules by maintaining calendars, arranging meetings, and coordinating travel arrangements.
Additional duties include answering phones and emails, scheduling and confirming appointments, and inputting customer data into company systems. The role requires strong organizational skills, attention to detail, and proficiency in using scheduling software. Ideal candidates are efficient, communicative, and capable of handling multiple tasks in a fast-paced environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Managed Services Analyst
This remote position offers an hourly wage ranging from $17.00 to $21.00, complemented by a comprehensive benefits package that includes health, vision, and dental insurance, 401(k) matching, paid time off, and education reimbursement. The Managed Services Analyst I plays a pivotal role in delivering exceptional customer service to both internal and external clients, assisting them with products and services. Key responsibilities encompass providing support via phone and email, handling daily case work while meeting predetermined KPI and QA metrics, and accurately documenting all actions and customer interactions.
Candidates should possess strong customer support skills, clear communication abilities, and proficiency in Microsoft Office applications. A high school diploma or equivalent is required, with supply chain experience preferred. This position offers an opportunity to contribute to a team dedicated to enhancing healthcare business processes through automation and efficiency.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Delegation Support Coordinator
This remote role offers an hourly wage between $17.84 and $18.26, along with a comprehensive benefits package that includes health insurance, paid time off, and retirement savings plans. The Delegation Support Coordinator provides administrative support to the Client Services department, Delegation Support leadership, and team. Key responsibilities involve maintaining calendars, scheduling meetings, preparing agendas and minutes, supporting audit activities, and managing client compliance attestations. The role requires proficiency in Microsoft Office, particularly Word and Excel, strong organizational skills, and effective written communication abilities.
Candidates should have a bachelor’s degree or equivalent experience, with a minimum of 1-2 years in administrative services. Healthcare industry experience is preferred but not mandatory. This position is ideal for individuals who are detail-oriented, capable of multitasking, and committed to supporting quality improvement initiatives within a dynamic healthcare environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Advocate
This full-time remote position offers an estimated annual salary between $48,100 and $58,800, complemented by a comprehensive benefits package that includes health insurance, paid time off, and professional development opportunities. The Customer Advocate serves as a key point of contact for clients, addressing inquiries via email, phone, and live chat. Responsibilities include assisting customers with product-related questions, troubleshooting technical issues, contributing to the development of support resources, and maintaining accurate documentation of client interactions.
The role demands strong communication skills, problem-solving abilities, and proficiency in tools like Salesforce and Zendesk. Candidates should have at least 2 years of experience in customer support, preferably in a B2B SaaS or technology company, and a post-secondary education in business administration or IT-related fields. This position offers an opportunity to be part of a collaborative team dedicated to enhancing customer satisfaction and driving growth within the green industry.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Content Integration Consultant
This remote position offers an hourly wage ranging from $18.00 to $27.50, along with a comprehensive benefits package that includes health insurance, paid time off, and retirement savings plans. The Content Integration Consultant supports customers by managing Capital Markets and Investments/Mutual Funds document requests and product inquiries. Key responsibilities include providing timely service to working groups, completing routine service requests such as document imports and edits, importing documents with correct formatting in Workiva Documents, creating and linking financial data in Workiva Spreadsheets, and ensuring document accuracy through thorough reviews.
The role requires availability to work Saturday through Wednesday from 8:00 AM to 5:00 PM CST. Candidates should possess an Associate’s Degree or equivalent experience, strong attention to detail, and proficiency in customer service. This position is ideal for individuals who are detail-oriented, possess excellent communication skills, and are committed to delivering exceptional customer service in a fast-paced environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Intake Customer Care Specialist
This fully remote position offers a starting wage of $16.00 per hour, with $17.00 per hour for bilingual candidates, along with weekly pay and benefits available after 30 days of employment. The Intake Customer Care Specialist is responsible for handling inbound phone calls from client Case Manager Partners, creating new client accounts, and updating existing client information within the database system. Key responsibilities include troubleshooting and de-escalating issues, conducting follow-up communications to secure necessary information, and collaborating with internal teams such as Intake, Revenue Cycle, Logistics, and Customer Care. The role requires strong organizational skills, attention to detail, and excellent verbal and written communication abilities.
Candidates must have a high school diploma or equivalent, a wired internet connection, and a quiet workspace free from distractions. This position is ideal for individuals who are passionate about helping others and can adapt to changing policies and procedures in a dynamic work environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa