Customer Service Associate
This remote Customer Service Associate position offers a competitive hourly wage ranging from $17.31 to $21.20, depending on experience. As a seasonal role, it presents an excellent opportunity for individuals looking to earn a stable income while working from the comfort of their own home. Employees will engage in dynamic, fast-paced support tasks during peak retail periods, with full training provided. While benefits are not explicitly listed, the role typically includes access to performance-based incentives and flexible scheduling for work-life balance.
This position involves delivering excellent service to customers by answering inquiries, resolving issues, and handling order-related concerns in a professional and efficient manner. The ideal candidate is tech-savvy, has strong communication skills, and thrives in a virtual work environment. Multitasking and remaining calm under pressure are essential traits for success. In addition to customer interaction, associates may be responsible for assisting with product questions, shipment tracking, and managing returns or complaints. Attention to detail, empathy, and patience are highly valued, as is the ability to quickly learn proprietary systems and tools. This role is ideal for someone who enjoys helping others and can commit to consistent attendance during the busy season.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Associate Benefit Specialist
This national remote Associate Benefit Specialist role offers generous pay ranging from $23.41 to $41.83 per hour, based on experience and qualifications. This position includes access to a full suite of benefits, including medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, employee wellness programs, and career development resources. Employees also benefit from working in a supportive and structured environment with opportunities for advancement.
The Associate Benefit Specialist plays a critical role in assisting members with their health benefits by providing accurate, timely, and empathetic support via phone, chat, or email. Responsibilities include interpreting benefits information, resolving member inquiries, documenting service interactions, and helping customers understand their healthcare plans. Ideal candidates possess strong problem-solving abilities, excellent verbal and written communication skills, and the patience to guide members through potentially complex benefit-related issues. Familiarity with medical terminology and health plan structures is highly desirable. The role also requires attention to compliance and the ability to handle confidential information with discretion. Those who enjoy helping others, working independently, and navigating health-related concerns will thrive in this rewarding and impactful role.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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