Child Support Call Center Agent
This remote Child Support Call Center Agent position pays $17.50 per hour and offers a dependable opportunity for individuals interested in public service and administrative support. Employees in this role may qualify for benefits such as health insurance, paid time off, retirement options, and advancement opportunities within the organization. The role provides a structured work-from-home environment, ideal for those who excel in consistent, process-driven settings while helping others navigate sensitive family matters.
The primary responsibility of the Call Center Agent is to provide assistance to individuals regarding child support services. This includes answering inbound calls, responding to inquiries about payments, case status, and documentation requirements, and ensuring all information is communicated clearly and professionally. Agents are expected to maintain confidentiality, follow strict protocols, and input data accurately into internal systems. Strong communication skills, patience, and attention to detail are essential, especially when speaking with individuals who may be experiencing personal or financial stress. A calm demeanor and the ability to remain focused in high-volume environments are key traits for success. Previous customer service or clerical experience is preferred, but thorough training is provided to support agent readiness.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Solutions Specialist
The estimated base pay for the remote Customer Solutions Specialist role is likely between $22.00 and $28.00 per hour, based on industry standards and the company’s reputation for competitive compensation. In addition to a fair salary, this role typically includes generous benefits such as health, dental, and vision insurance, paid time off, 401(k) plans with matching, wellness stipends, and professional development support. The position allows individuals to work remotely while being part of a collaborative and growth-focused environment.
Customer Solutions Specialists play a key role in maintaining positive customer relationships by delivering responsive, thoughtful, and high-quality support. Responsibilities include responding to inquiries via email and chat, assisting with product usage or troubleshooting, resolving account or billing concerns, and relaying user feedback to internal teams. The role requires excellent written communication skills, empathy, and the ability to handle technical and non-technical customer needs. A proactive attitude and willingness to problem-solve independently are highly valued. Previous experience in SaaS, digital marketing, or tech customer support is a plus. This is a great opportunity for individuals who enjoy helping others succeed and want to grow with a mission-driven remote company.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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