Customer Experience Representative
This position pays $20.00 per hour and includes a comprehensive benefits package with medical, dental, and vision insurance, paid time off, employee discounts, and a 401(k) retirement plan with company match. The Customer Experience Representative plays a vital role in delivering outstanding service to customers by assisting with orders, resolving issues, and ensuring satisfaction through professional and timely communication. This role is ideal for individuals who are passionate about helping others, can multitask in a fast-paced environment, and possess strong problem-solving skills. The position requires high attention to detail, excellent verbal and written communication abilities, and the capacity to adapt to changing customer needs. Previous experience in customer service or a related field is preferred, and training will be provided to ensure success. The job offers a remote or hybrid work environment, depending on location and team needs.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Reconsideration Analyst
This role offers an estimated annual salary range of $32,900 to $38,500, along with a robust benefits package including health, dental, and vision coverage, paid time off, retirement plan options, and opportunities for professional development. The Reconsideration Analyst is responsible for reviewing denied insurance claims and appeals, performing detailed case evaluations, and making informed decisions in compliance with internal policies and regulatory requirements. This position requires strong analytical thinking, attention to detail, and effective communication skills to ensure accuracy and fairness in reconsideration outcomes. Ideal candidates will have prior experience in healthcare, claims processing, or medical billing, and possess a solid understanding of insurance terminology and procedures. The role involves managing sensitive data with discretion and accuracy, often working independently while collaborating with cross-functional teams to ensure claim resolutions meet service standards and legal guidelines.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Travel Contact Center
This role pays between $16.10 and $30.86 per hour, depending on experience, and includes a generous benefits package with medical, dental, and vision insurance, paid vacation and holidays, a 401(k) plan with company match, travel discounts, and professional development opportunities. As a Travel Contact Center agent, the employee will assist members with booking domestic and international travel, providing guidance on itineraries, and delivering exceptional customer service throughout the process. The position involves using computerized reservation systems, managing changes to bookings, and ensuring accurate and timely responses to inquiries. A passion for travel, strong communication skills, and the ability to work in a fast-paced, remote environment are essential. Previous experience in the travel industry or customer service is highly preferred, and training is provided. This is a work-from-home opportunity that allows candidates to combine their love for travel with a career helping others plan their journeys.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This position pays between $14.70 and $15.00 per hour and offers benefits such as medical, dental, and vision insurance, paid time off, retirement plan contributions, and a supportive remote work environment. The Customer Service Representative is responsible for providing assistance to students and families using digital education services, resolving inquiries regarding technical issues, account access, and general program support. The role requires a professional, empathetic demeanor and the ability to work independently while maintaining high productivity standards. Successful candidates will demonstrate excellent verbal and written communication skills, computer literacy, and a customer-first mindset. Prior experience in customer service, especially in a virtual or education-related setting, is advantageous but not required. This remote role is well-suited for individuals seeking flexible work arrangements and the opportunity to support learners in an engaging digital environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Contact Center Agent
This position pays between $17.49 and $21.80 per hour and includes a comprehensive benefits package featuring medical, dental, and vision insurance, paid time off, retirement savings plans, and opportunities for professional development. The Contact Center Agent serves as the first point of contact for callers, assisting with inquiries, scheduling appointments, and coordinating services while maintaining a high level of customer service and confidentiality. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes in a fast-paced, remote or hybrid environment. Candidates should be comfortable navigating multiple systems, resolving concerns with empathy, and following established procedures. Previous experience in a healthcare or customer service setting is preferred but not required, as training will be provided to ensure success.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Research Data Analyst
This role pays between $24.61 and $43.12 per hour and includes a strong benefits package with health, dental, and vision coverage, tuition assistance, retirement plan options, and paid time off. The Research Data Analyst supports research projects by collecting, managing, and analyzing large datasets to provide insights and inform data-driven decisions. Responsibilities include developing data collection systems, conducting statistical analyses, creating reports, and collaborating with research teams to meet project goals. The role requires strong skills in programming, statistical software, and data visualization, as well as attention to accuracy and adherence to research protocols. Ideal candidates will hold a bachelor’s degree in a related field and have prior experience in data analysis, preferably within academic, public health, or clinical research settings.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Provider Contract Specialist
This position offers an estimated salary range of $48,100 to $74,200 per year, along with a competitive benefits package that includes health insurance, paid time off, retirement savings options, and opportunities for career advancement. The Provider Contract Specialist is responsible for managing provider contracts, negotiating reimbursement terms, maintaining contract compliance, and supporting the network development team. The role requires strong organizational and analytical skills, attention to detail, and the ability to interpret and apply complex contractual language. Candidates should be proficient in working with data, systems, and legal documents, and able to communicate effectively across departments. Previous experience in healthcare contracting, provider relations, or network management is preferred. This remote role provides flexibility and autonomy while contributing to the efficient operation of healthcare services.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa