Customer Support Specialist
This position offers a competitive pay rate of $24 per hour, along with comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, and paid holidays. The Customer Support Specialist role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, customer-centric environment. The position involves managing inbound customer inquiries via phone and email, providing timely and accurate responses, and guiding users through technical or policy-related questions. The successful candidate will be detail-oriented, possess strong communication skills, and demonstrate the ability to multi-task efficiently while maintaining a high level of customer satisfaction. Proficiency in using customer relationship management (CRM) systems and the ability to follow standard operating procedures is essential. Prior experience in customer service or technical support is highly preferred. This role requires a self-starter who can work independently and contribute to a team-oriented culture, all while maintaining professionalism in every interaction.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This role pays $17.20 per hour and includes a generous benefits package featuring medical, dental, and vision coverage, a 401(k) with matching contributions, paid time off, and holiday pay. The Customer Service Representative position is designed for individuals who are dedicated to delivering excellent service and support. Responsibilities include handling incoming calls, responding to customer inquiries, resolving issues efficiently, and maintaining accurate records of each interaction. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to remain calm under pressure. A strong attention to detail and proficiency in computer systems is necessary for success in this role. Prior experience in customer service is preferred but not required, as training will be provided. The position offers a supportive work environment that encourages professional growth and development while emphasizing customer satisfaction.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Consumer Service Coordinator
This position offers an hourly wage ranging from $17.10 to $20.10, along with a full benefits package that includes health, dental, and vision insurance, a retirement savings plan, paid holidays, and paid time off. The Consumer Service Coordinator plays a vital role in delivering outstanding service by addressing customer questions, concerns, and product-related inquiries via phone, email, or chat. The role demands strong communication skills, the ability to handle complaints with professionalism, and the capacity to document interactions accurately. Candidates should be tech-savvy and comfortable navigating internal systems and tools. The ideal applicant will have prior experience in customer service, preferably in a fast-paced or product-focused environment. This position also values the ability to collaborate with team members and contribute to process improvements aimed at enhancing the overall customer experience.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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Virtual Admin
This remote position offers an estimated hourly pay range of $15 to $25, depending on experience and qualifications. While specific benefits are not listed, the role provides the flexibility and convenience of working from home, which appeals to self-motivated individuals seeking a better work-life balance. As a Virtual Admin, the core responsibilities include managing emails, scheduling meetings, organizing files, supporting internal communications, and assisting with general administrative tasks. The role requires strong attention to detail, excellent written and verbal communication skills, and proficiency in commonly used digital tools such as Google Workspace or Microsoft Office. Ideal candidates will be highly organized, capable of managing multiple tasks simultaneously, and comfortable working independently in a virtual environment. Previous administrative experience is strongly preferred, particularly in a remote or digital-first setting.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
Starting pay for this position is $15.00 per hour and includes a benefits package designed to support health, wellness, and financial stability. Employees receive medical, dental, and vision insurance, paid time off, a 401(k) plan, and other company-sponsored perks. The Customer Service Representative will be responsible for responding to inbound customer inquiries, resolving service issues, and providing accurate product and service information. The role demands strong communication skills, patience, and a commitment to delivering a positive customer experience. Candidates should be comfortable working in a high-volume call environment and able to manage multiple systems simultaneously. Attention to detail, a professional demeanor, and the ability to remain composed under pressure are essential. Prior customer service experience is beneficial but not mandatory, as full training is provided.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Scheduling Specialist
This full-time role offers an annual salary of $40,000 to $50,000, along with a competitive benefits package that includes health, dental, and vision insurance, paid time off, paid parental leave, and professional development opportunities. The Scheduling Specialist is a key member of the care coordination team, responsible for managing appointments, optimizing provider schedules, and ensuring timely service delivery to clients. The role demands a detail-oriented professional with excellent organizational and communication skills. Experience in a healthcare or mental health setting is a plus, as the position involves coordinating services within a clinical framework. Candidates must be comfortable using scheduling software, handling sensitive information with discretion, and working in a fast-paced, team-oriented environment. The ideal applicant is proactive, tech-savvy, and passionate about improving the client experience through efficient scheduling and support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Dispute Analyst
This role offers an annual salary ranging from $45,000 to $60,000 and includes a robust benefits package featuring medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, and wellness programs. The Dispute Analyst is responsible for investigating and resolving transaction disputes in a timely and accurate manner, ensuring compliance with regulatory standards and internal policies. Key duties include reviewing documentation, communicating with clients and third parties, and documenting findings and resolutions. The ideal candidate will be detail-oriented, analytical, and capable of managing multiple cases simultaneously. This position suits individuals who thrive in a structured, deadline-driven environment and are committed to maintaining high standards of accuracy and customer service.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Client Data Specialist
This position offers a highly competitive annual salary between $53,000 and $102,000, along with a comprehensive benefits package that includes health, dental, and vision coverage, a retirement plan, generous paid time off, and opportunities for career advancement. The Client Data Specialist is tasked with managing, analyzing, and maintaining accurate client data across various systems to ensure high-quality service delivery. Responsibilities include data entry, validation, troubleshooting discrepancies, and collaborating with internal teams to support client-related initiatives. Ideal candidates will have a strong background in data management, exceptional attention to detail, and proficiency in tools such as Excel, CRM platforms, or enterprise data systems. Effective communication and problem-solving skills are crucial, as is the ability to thrive in a fast-paced, collaborative work environment. Prior experience in a client-facing data role or within a healthcare or corporate setting is a strong plus.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa