Customer Service Representative
The Customer Service Representative role offers an hourly wage ranging from $17.76 to $26.76, with the primary responsibility of providing support to customers through multiple communication channels, including phone, email, and online chat. Representatives must possess excellent verbal and written communication skills to effectively address customer inquiries, resolve issues, and provide accurate information about products or services. This role requires individuals to be patient, empathetic, and solution-oriented in order to meet customer needs efficiently. In addition to responding to customer queries, representatives are expected to document interactions, follow up on unresolved issues, and maintain detailed records in the company’s CRM system. They must also ensure that each interaction aligns with the company’s customer service standards and guidelines.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Order Entry Support
The Order Entry Support role offers an annual salary range of $40,000 to $50,000 and focuses on ensuring the accurate and timely entry of medication orders into the system. This position is critical for maintaining the flow of orders and ensuring that all transactions are processed without errors. Individuals in this role need to work closely with other departments, such as inventory and shipping, to ensure that the order entry process is seamless. Attention to detail is paramount, as even small errors in order information can lead to delays or issues in fulfilling customer requests.
Order Entry Support staff must be able to manage high volumes of order data, entering information quickly and efficiently while maintaining accuracy. The role also requires familiarity with software systems and tools used to input, track, and manage orders. It is essential that those in this position communicate effectively with customers and internal teams to address any discrepancies or issues in the order process. In addition, they may be required to troubleshoot problems related to inventory, shipments, or customer information.
and guidelines.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Sponsored Listing
Client Operations Associate
The Client Operations Associate role offers an annual salary range between $55,000 and $57,000 and is key in ensuring the smooth and efficient functioning of client services. This position involves managing day-to-day client operations, including overseeing account setup, service delivery, and ensuring that client expectations are met. Client Operations Associates are responsible for maintaining strong client relationships, acting as the primary point of contact for operational queries, and ensuring that all processes are handled in an organized and timely manner.
Individuals in this role must have strong problem-solving skills, as they are often tasked with identifying and resolving operational issues before they impact the client’s experience. They must also collaborate closely with other teams, including customer service, marketing, and product teams, to address client needs and support service initiatives. A key component of the role is monitoring performance metrics, ensuring that client expectations are being met, and reporting on any areas for improvement.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Service Excellence Advocate
The Service Excellence Advocate position offers a salary range between $41,000 and $49,200 annually. This role focuses on ensuring that customers consistently receive exceptional service, addressing service issues or challenges with professionalism and efficiency. Service Excellence Advocates are dedicated to resolving customer complaints, identifying service gaps, and implementing improvements to enhance overall customer satisfaction. This role requires the ability to handle complex issues, work collaboratively with other teams, and escalate matters when necessary.
In addition to addressing individual customer issues, Service Excellence Advocates are responsible for monitoring customer feedback and identifying patterns that may point to broader service-related concerns. They use this information to work with management and relevant departments to implement process improvements that enhance service delivery and customer retention. A key responsibility is ensuring that all service interactions meet company standards and are in line with the organization’s core values. Service Excellence Advocates must maintain an in-depth knowledge of products or services to offer the most relevant solutions.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Care Coordinator
The Care Coordinator position offers an annual salary range between $47,005 and $61,295. This role is designed to support patients by ensuring the seamless coordination of care across healthcare providers, ensuring patients receive the appropriate services in a timely manner. Care Coordinators work closely with healthcare professionals, patients, and families to manage healthcare plans, track patient progress, and ensure continuity of care. They are often responsible for helping patients navigate through the complexities of healthcare systems, including scheduling appointments, arranging transportation, and providing education on managing medical conditions.
In addition to facilitating communication between healthcare teams and patients, Care Coordinators monitor patient outcomes and follow up on any concerns or treatment plans.
Click Here To Apply For This Job
*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.