Case Entry Specialist
Offering a competitive pay rate of $18.00 per hour, this role includes standard benefits such as health insurance, paid time off, and potential remote work flexibility, supporting both financial stability and work-life balance. The Case Entry Specialist position centers on accurate data entry and efficient case creation within a healthcare context. The role requires reviewing incoming documents, identifying case types, and entering detailed information into internal systems for processing. A strong attention to detail, consistency, and ability to follow procedural guidelines are essential to maintain data integrity and ensure smooth downstream workflows.
Working independently within specified productivity and quality benchmarks, the specialist collaborates with cross-functional teams to escalate issues or resolve discrepancies. The ideal individual is reliable, focused, and capable of managing repetitive tasks while upholding high accuracy standard Previous experience in a clerical or healthcare data entry role is beneficial but not always required, making it a solid entry point for those interested in administrative healthcare support roles.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
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Call Center Service Advocate
This position offers a pay range of $17.00 to $31.30 per hour, complemented by comprehensive benefits including medical, dental, and vision insurance, a 401(k) retirement plan with company matching, paid time off, and access to wellness programs. Employees may also benefit from flexible work arrangements and company-provided equipment for remote work.
The Call Center Service Advocate I role focuses on delivering exceptional customer service by efficiently handling inbound and outbound calls to schedule, reschedule, or cancel patient appointments. The advocate is responsible for accurately entering patient information into scheduling systems, addressing inquiries, resolving scheduling conflicts, and providing clear communication regarding appointment details and instructions. Collaboration with medical staff and other departments is essential to ensure seamless scheduling operations. The role requires maintaining accurate records of all patient interactions and conducting follow-up calls to confirm appointments and provide reminders. Candidates should possess a high school diploma or equivalent, with some undergraduate education preferred, and at least one year of customer service experience, preferably in a call center environment.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Customer Service Specialist
This fully remote role offers an estimated annual salary between $33,700 and $42,200, along with a comprehensive benefits package that includes medical, dental, and vision plans, a 401(k) retirement plan, paid time off, flexible spending accounts, and participation in an employee stock purchase program. The Customer Service Specialist is responsible for managing inbound and outbound calls in a fast-paced environment, ensuring accurate processing of patient referrals and orders. Key duties include verifying insurance coverage, obtaining pre-authorizations, and educating patients on their financial responsibilities. The role requires proficiency in navigating electronic medical record systems to retrieve and update patient documentation. Strong communication skills are essential for addressing inquiries about products and services, resolving issues, and coordinating with internal departments. Attention to detail, organizational abilities, and adaptability are crucial for meeting quality assurance standards and performance metrics. Candidates should possess a high school diploma or equivalent and have at least one year of experience in healthcare administration, insurance services, or a related field.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Content Claims Coordinator
This remote position offers an estimated annual salary between $33,500 and $42,500, along with comprehensive benefits including health insurance, paid time off, and flexible scheduling options. The Content Claims Coordinator is responsible for managing property insurance claims from initiation to completion, ensuring accuracy and efficiency throughout the process. Key responsibilities include handling claim files, coordinating with internal departments, and maintaining communication with clients to provide timely updates. The role requires strong attention to detail, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment.
Candidates should have 1–3 years of customer service experience, with knowledge of property and casualty claims considered advantageous. A college degree or equivalent experience is required. This position offers an opportunity to contribute to a team dedicated to delivering high-quality service in the insurance industry.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.
Service Center Specialist
This position offers an hourly wage ranging from $19.23 to $21.63, accompanied by a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and opportunities for professional development. The Service Center Specialist is responsible for delivering exceptional customer service by managing inbound and outbound communications, assisting with claims processing, and providing client education and enrollment support. Key duties involve handling customer inquiries, resolving issues efficiently, and maintaining accurate records of all interactions.
The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in using various software applications and a commitment to maintaining confidentiality are essential. Candidates should possess a high school diploma or equivalent, with prior experience in customer service or a related field preferred. This position offers an opportunity to contribute to a team dedicated to providing high-quality service and support within the organization.
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*All applicants must be authorized to work and live in the United States. Employer may not sponsor work visas for this position.